Connect with us

Disability digest

Nine things the European Union does for persons with disabilities

Objavljeno

/

Zastava Europske unije vijori se na vjetru. Plava tkanina s dvanaest zlatnih zvijezda u krugu vidljiva je iz blizine, s blagim naborima. Nebo u pozadini je svijetloplavo i bez oblaka.
Photo: Pixabay

On May 9th 2025, marking Europe Day and the founding of the European Union, the European Disability Forum published a list of nine things the EU does for persons with disabilities. At the end of the year, we summarise what has been achieved and reflect on what more can be done

The EU fights for accessibility

Thanks to the European Accessibility Act, a range of products and services are being made accessible to persons with disabilities. This is just one of several EU initiatives. For example, the Web Accessibility Directive, adopted in 2016, requires public sector websites and apps to be accessible. The European Commission has also directed standardisation bodies to improve accessibility standards, and the EU established the AccessibleEU Centre to help countries and organisations become more accessible.

Good to know: EU laws set minimum standards, meaning they cannot reduce existing rights — if national laws offer higher protections, those remain.

The European Disability Card

A European Disability Card will be introduced across the EU by 2028 and has already been introduced in Croatia. This card will allow persons with disabilities to access the same conditions and discounts, such as priority access or assistance in transport, in other EU countries as local nationals when travelling for short stays or mobility programs.

EU money supports persons with disabilities

The EU directly funds many programmes and projects that improve quality of life for persons with disabilities — initiatives often overlooked in national budgets. EU funding often encourages member states to spend more on disadvantaged groups.

(Some) protection at work

In 2000, the EU passed a law prohibiting discrimination at work. It protects persons with disabilities from discrimination in employment and training and requires employers to provide reasonable accommodations and flexibility to enable persons with disabilities to perform their jobs. While not perfect, this law allows individuals to seek legal or equality body support if discriminated against.

Greater protection when travelling

EU laws strengthen protections when travelling across borders within the EU. Persons with disabilities have rights to support and compensation in many cases, such as travel delays or cancellations. They also have the right to assistance in many modes of transport. Newer laws, such as those concerning train travel, reduce required advance notice for assistance, improve staff training, and strengthen compensation rights.

EU Parking Card

The EU Parking Card for persons with disabilities is being upgraded. It allows holders to park in designated spots across all EU member states without needing a local parking card.

Going to hospitals in another EU country without extra cost

Thanks to the European Health Insurance Card, you can go to a hospital or doctor in another EU member state without extra costs if you fall ill or have an accident. In many cases, you also have certain rights and protections when seeking health care abroad. However, you will pay the same amount as residents of that country, which may differ from what you’d pay at home.

Rights for victims of crime or violence

Under the EU Victims’ Rights Directive, states must ensure that if you are a victim of a crime within the EU, you receive information and support in an accessible format. The EU has also strengthened laws combating violence against women, including accessible helplines and aggravating circumstances for crimes committed against persons with disabilities.

Because together we can fight better

The EU supports organisations and projects that unite the disability movement. For example, the Citizens, Equality, Rights and Values programme funds organisations such as the European Disability Forum, Inclusion Europe, and Autism Europe. These organisations not only advocate for stronger laws and policies, but also enable disability advocates to gather and learn from each other. Funding also supports work in specific areas such as preventing violence and providing support to children with disabilities who are victims of crime.

In-Portal vlasništvo je svih onih kojima je bolji život svih osoba s invaliditetom, kako u Hrvatskoj tako i u svijetu, primarna briga.

Disability digest

ENERGY POVERTY Supporting People With Disabilities

Objavljeno

/

Napisao/la:

Osoba sjedi ispred velikog stroja za prženje kave i prati njegov rad.
Photo: Pexels

People with disabilities often have significantly greater electricity needs than other citizens across the European Union

Listen to the article

Energy poverty is affecting a growing number of households across the European Union, and recent research shows that it has a disproportionate impact on people with disabilities. The reasons for this disparity are numerous and extend well beyond financial hardship alone.

People with disabilities generally have higher electricity needs because many rely on medical equipment and assistive devices. They also tend to consume more energy for heating and cooling their homes, particularly people with physical disabilities whose health and well-being often depend on maintaining stable indoor temperatures.

To help address the growing problem of energy poverty, the European Network on Independent Living (ENIL), together with partners in the ASSERT project, has launched an online learning platform for professionals working with households affected by energy poverty.

The ASSERT platform has been developed primarily for organisations representing people with disabilities, social workers, energy advisers, healthcare professionals and other specialists who need additional knowledge and practical skills to tackle energy poverty more effectively.

In addition to professional training, the platform provides people with disabilities with practical advice and guidance on avoiding energy poverty, managing household energy costs and making more efficient use of energy systems.

More information is available on the ASSERT website at assert.aisforacademy.eu. Registration is free and open to organisations and professionals interested in strengthening the capacity of people with disabilities to respond more effectively to energy poverty.

ASSERT is a relatively new European project funded through the LIFE Programme. Over the past year and a half, it has been working to ensure that people with disabilities are not left behind in Europe’s transition to clean energy. The project currently operates in five European Union member states—Cyprus, France, Greece, Italy and Spain—and brings together experts from a wide range of fields, including disability rights and energy efficiency.

Nastavite čitati

Disability digest

Sephora ‘Quiet Hours’ Make Shopping More Accessible

Objavljeno

/

Napisao/la:

Police s ruževima i sjajilima za usne u različitim nijansama izložene u trgovini kozmetikom.
Photo: Pexels

Global beauty retailer Sephora has introduced a ‘Quiet Hours’ programme across its stores worldwide, aiming to create a more comfortable and accessible shopping experience for neurodivergent people and anyone who prefers a calmer retail environment

Listen to the article

The initiative is the first global programme of its kind in the beauty retail sector. During designated Quiet Hours, stores will lower the volume of in-store music, adjust digital displays to reduce visual stimulation and, where possible, minimise the presence of strong fragrances. At selected locations, customers will also have access to additional options, such as mobile checkout, making the shopping experience simpler and less stressful.

The programme was developed in partnership with Open Inclusion and Purposeful Futures, with direct input from neurodivergent customers and employees whose experiences helped shape the initiative.

Before its global rollout, Sephora tested the programme in 32 stores across eight markets. The pilot project found that the majority of neurodivergent customers believed Quiet Hours significantly improved their shopping experience. In addition, 90% of all surveyed customers said the initiative made stores more inclusive and welcoming for everyone.

Experts involved in developing the programme note that people with autism, ADHD and other sensory issues often find shopping centres highly challenging environments because of loud music, bright lighting, strong fragrances and large crowds. Even relatively small adjustments, they say, can substantially reduce sensory overload and make shopping a more comfortable and independent experience.

The initiative has also received positive feedback from employees, who report that the calmer environment enables better communication with customers and reduces stress throughout the working day.

By introducing Quiet Hours, Sephora joins a growing number of major retailers offering sensory-friendly shopping periods. Similar initiatives have been adopted in recent years by supermarkets, department stores and cinemas, reflecting a broader understanding that accessibility is not only about removing physical barriers but also about creating environments where people with sensory sensitivities can feel safe, comfortable and included.

Sephora says Quiet Hours represent just one step towards creating a more inclusive shopping experience and has pledged to continue working with the neurodivergent community to develop solutions that meet the needs of an even wider range of customers.

Nastavite čitati

Disability digest

Manifesto on the Rights of Young People With Disabilities

Objavljeno

/

Napisao/la:

Mladić sjedi na klupi i čita knjigu, dok se pokraj njega nalaze prazna invalidska kolica.
Photo: Pexels

Without young people with disabilities in newsrooms, government ministries and national parliaments, the slogan “Nothing About Us Without Us” remains just that—a slogan, a decorative phrase displayed on banners at disability rights marches.

Listen to the article

Consider for yourself to what extent young people with disabilities in the European Union truly enjoy their rights, and whether those rights are fully realised or remain largely declarative—a polished façade of the welfare state with deep cracks beneath the surface.

One answer to these questions can be found in a survey conducted last year by the Youth Committee of the European Disability Forum (EDF). The survey gathered responses from 183 young people with disabilities across all EU member states. Its findings were published in the EDF manifesto on the everyday lives of young people with disabilities, entitled The Right to Shape Our Future.

The survey results should serve as a wake-up call for decision-makers across the European Union. Respondents expressed dissatisfaction with every major aspect of social life. Overall, young people with disabilities said they do not enjoy the right to live in a fair and accessible society. They also reported that their opportunities to shape their own futures and participate in decisions affecting their lives are significantly restricted.

When it comes to influencing society, respondents said that the media either ignore their lives and rights altogether or portray them through stereotypes. Even when useful information is available, it is often presented in formats that remain inaccessible to people with disabilities.

Without young people with disabilities working in media organisations, government ministries and national parliaments, the slogan “Nothing About Us Without Us” risks remaining exactly that—a slogan, a symbolic message carried on banners rather than reflected in public policy and everyday decision-making.

Young respondents were equally critical when asked about accessibility, which the manifesto describes as little more than “a decent proposal” rather than a lived reality.

“People with disabilities face a ‘disability tax’—they pay more for housing, transport and healthcare while navigating a world that was not designed with them in mind. From inaccessible bus stops to cafés that cannot be entered, the built environment continues to undermine independence. True equality requires infrastructure that anticipates diversity rather than treating it as an afterthought,” the manifesto states.

For many young people with disabilities, the right to shape their own future is further limited by segregated education systems that prevent them from reaching their full potential. This, the manifesto argues, contributes to a “poverty trap.”

By the time they complete their education, many are not adequately prepared to compete in the labour market, while the jobs they do obtain often provide only enough income to meet their basic needs.

At the same time, earning an income can result in the loss of essential social support, effectively penalising ambition and trapping many young people with disabilities in poverty, the EDF manifesto concludes.

Nastavite čitati

Tko su Purger i Purgerica?

Purger i Purgerica

U trendu